Week 5 – Running Case

Learning Goal: I’m working on a writing question and need guidance to help me learn.

Running Case – Chapter 9

Several people working on the Global Treps Project are confused about their responsibilities for providing content for the new website. Recall that the team members include you, the project manager, Bobby, the IT guy, and three people who will run shark-tank-like events in Thailand, India, and Egypt (Kim, Ashok, and Alfreda). Recall that the activities in the WBS for the in-house development include the following:
1.3.2.1 Guidelines and templates for events
1.3.2.2 Acceptance of ideas for needed new products or services
1.3.2.3 Custom website design for 4 events in local languages
1.3.2.4. Network Connectivity for each site
You and your team also need to provide information for the videos that you are outsourcing. Recall that the purpose of these short videos is to show people how to use the site and provide suggestions for holding the events. That activity is 1.3.1.3 Video creation for website in the WBS. You have selected the company that will do the outsourced video creation, and their main contact person is Angela

Tasks1.
Prepare a RACI chart for the four WBS activities listed. You decide that one person should be accountable for each of these four activities, spreading the work between you, Kim, Ashok, and Alfreda. Bobby will be informed on each activity, and you will be consulted on for the ones on which you are not accountable. Document key assumptions you make in preparing the chart.

Task 2

You realize that all of your team members have different personality types, and you believe you could work better as a team if you understood each other better. You asked everyone to take an MBTI-based assessment (a free one you found at www.humanmetrics.com). You are an ENTJ, Bobby is an ISFP, Kim is an EST, Ashok is an INTJ, and Alfreda is an ISFJ. Find information about each of these MBTI types and summarize their traits as well as suggestions for improving teamwork for the Global Treps project given the team members various personalities. You must provide reference(s) for the descriptions of each trait that you provide and you, the PM, cannot be the producer of each communication item – share the wealth among project team members.

Task 3.

Angela, the person in charge of the company preparing the short videos for your website, has suggested that you work together to prepare a detailed list of resources available to help prepare scripts and edit the videos they will create. You decide to use animations instead of real people in the videos, and Angela’s company has a lot of experience in that area. Together, you decide that you will need someone to take on the roles of script writers, script editors, animators, sound experts, content editors, and technical editors. Angela and her team will do all of the animating, sound, and technical work and will provide guidance for you and your team to do the other work. To keep costs down and stay on schedule, you decide to plan for all of the video work to be done in 20 days, using no more than 240 total hours of effort, with about half of the effort from Angela’s company. Prepare a resource histogram to estimate the number of hours by role for each of the 20 days. Document key assumptions you make in preparing the histogram. Waring: you will receive a zero for this week’s homework assignment if you do not provide 20 columns in your histogram, one for each day. Groupings across multiple dated for this histogram will not be accepted as it doesn’t make sense.

Running Case – Chapter 10

Several issues have arisen on the Global Treps Project. Ashok, your team member in India, broke his wrist playing tennis yesterday and cannot work on the project at all for three weeks. His work, which involves helping to edit the videos, starts in one week, so you need to reassign it to others. Bobby suggests you use kanban boards to list all of the tasks for editing the videos and to track where they are in the work flow. Bobby, a techie and not known for being a good communicator, is the only person who’s ever used Kanban boards. You have not yet broken down the tasks into much detail and need more information from Angela, the contractor in charge of creating the videos. Alfreda is having difficulties communicating with her main contact in Ethiopia, Dr. B. He is very busy all the time and does not use texting, Alfreda’s preferred communications medium. He has also not communicated key information with students who could be candidates for their event, which is only a month away. Alfreda is not sure if he booked a room for the event yet.
Tasks1.
Describe how you would communicate to Ashok and the rest of the team about Ashok’s injury. What actions would you take? What communications medium would you use with different stakeholders? What project team member (other than Ashok) do you feel will be most impacted by his injury? Be sure to answer all three of these questions.

Task 2.

Prepare a partial communications management plan to address some of the challenges mentioned in Part 7 of the case. This plan must include at least seven communication activities and must include comms to the Sponsor and a Status Report for the overall project to all stakeholders. Ensure that all communications are relevant to the project and within the six-month duration, so “Annual” or “Quarterly” status updates are not acceptable. Use at least four different communication methods and frequencies. You must use the provided Communication Plan template available from the text

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