Est Time (min)
Work Simulation (SIM)
Tests capability to problem solve real life challenges faced by CSA/CSEs that assess our leadership principles, judgment and decision making, customer troubleshooting skills, and basic technical skill sets.
Delivers Results/Bias for Action
Dealing with Ambiguity
Fungible technical troubleshooting
Basic Technical Skills
45 – 50
Amazon Culture Assessment (CA)
Assesses candidates on fit in our culture and on our leadership principles
Bias for Action/Delivers Results
Are Right A Lot/Learn and Be Curious
5 – 10
General Tech Assessment (GTA)
Assesses general technical knowledge needed for all Cloud Support roles regardless of level or functional area.
Basic Networking Knowledge
Operating Systems Skills
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